Benchmarking - bụ ihe niile

Ọ bụrụ na anyị atụgharịa si English okwu «Benchmarking», ọ na-enyo: bench - a ebe, na-akanye - usọrọ. Nke ahụ bụ, ka ha "mee a notch", "akara ntụpọ". The a pụtara okwu ga-enyere gị aka ịghọta Russian ilu: "Smart-amụta site n'aka ndị ọzọ 'emehie, nzuzu - na ha onwe ha." Ya mere, Benchmarking - nke a bụ akụkụ mbụ nke a okwu.

Kpọrọ - nke a bụ a tụnyere nke ha na-eme na ndị nke ọma asọmpi. Nke a analysis a rụrụ bụghị naanị n'ihi na fun, ma iji iru nkwubi okwu banyere ya na-arụ ọrụ, chọta mej or. Mgbe ahụ, na-agbazi ha na-ịga n'ihu.

Iji maa atụ na echiche, na-echeta ọzọ a na-ekwukarị ugbu a European. "Business - na ọ bụ a bike: pedaling - ịkwaga ngwa ngwa, na-akwụsị pedaling - na ị daa." Dịwara ka ga-arụ ọrụ - ga-ojuju. Ya mere, ọ bụ ihe ọjọọ ọrụ maka azụmahịa - ịkwụsị nke a na-enwe ọganihu. Ekwela itinye ego na mmepe na ahịa.

Ọkachamara ịmata ọdịiche dị n'etiti anọ na ụdị nke usoro nke a aku onu :

• general Benchmarking - na tụnyere nke ya ịrụ ọrụ na ngwaahịa ahịa na ọtụtụ na-egosi nke ọma na asọmpi;
• ọrụ - a tụnyere nke onye parameters na-egosi na ndị na ụlọ ọrụ ndú (otu nke ọkachamara na-eduzi ọmụmụ);
• asọmpi Benchmarking - analysis of data on ulo oru na a na-eme nchọpụta ụlọ ọrụ;
• esịtidem - na analysis of ọrụ nkewa n'ime nzukọ na parameters amenable ntụnyere.

Ka ihe atụ, Hewlett-Packard Company ozugbo mụụrụ a ọtọ Benchmarking iji kpochapụ backlog nke ya Japanese asọmpi. Ekpep index dị iche iche were a oge nke recoupment. The ọmụmụ mepụtara a atụmatụ maka n'ihu mmepe nke ngwaahịa. Na pụta ga-ekpe ikpe na-plethora nke ngwá ọrụ na HP logo ọ bụla ọrụ.

Isi ike na-akọwa Benchmarking - bụ na asọmpi na-atọghi ịkọrọ ihe nzuzo nke ịga nke ọma ha. Commercial ọmụma a na-emechi, na-agbali iji nweta ya nkewa dị ka ulo oru onye sabo. Ya mere, na-arụpụta na e nwere ụfọdụ pasent nke njehie.

Na ụfọdụ echiche nwere ike dị na nkịtị na mba ISO-9000 ụkpụrụ. Benchmarking na ISO-9000 ebumnobi bụ ka e meere a elu-larịị ọkọlọtọ abụghị naanị a ikpeazụ ngwaahịa ma na-na bụla na ogbo nke usoro.

"Ford," The atụ nke otu. Site na 1986, a oké njọ ojuju bịara na ụlọ ọrụ. ulo oru ibu oru ekenịmde Benchmarking nnyocha, nke rụpụtara na ntọhapụ nke Ford Taurus - akpa n'ihu-wheel mbanye ụdị nke nchegbu. Mkpebi nditịm n'ihu-wheel mbanye ụgbọ ala bụ n'ihi nke analysis of eme nke ọma na asọmpi - Chrysler na General Motors. Ke adianade niile-wheel mbanye, mgbe mmepụta ụgbọ ala ụlọ ọrụ ndị ọzọ lag ihe si kacha nso asọmpi na-sonye na akaụntụ. N'ihi ya, Taurus ghọrọ ụgbọala nke afọ, na-arụpụta nke ahịa maka oge niile ọ ghọtara dị ka otu n'ime ise best-ere ụgbọala si Ford.

Buru n'uche na Benchmarking - bụ ngwá ọrụ nke mgbe nile na-ikpughe na Filiks. Na ikpe nke a otu ngwa nke ọma ga-adịru nwa oge, dị ka ọ na-achazi otu Taurus: bụghị nyochara na-egosi na-esote afọ ole na ole, ndị flaws n'ime ụgbọ ala mere mkpesa ụgbọ ala nwe. Nke a adi belatara sales nke si akara.